🇬🇧 actress, screenwriter, activist, author and comedian Dame Emma Thompson talked about the roots of family problems. But it works with any group of people! Lousy communication always starts when someone is not listening because communication is always a two-way street: listening and talking. When you speak or just spread your message, but you do this without listening and making corrections to your message, you'll soon face the problem. The problem will look like "they did not understand my message", but the real name for it is "you are not listening".